Terms of service

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from our online jewelry store. By accessing our website or placing an order, you agree to follow these terms.

2. Products

We sell natural gemstone jewelry and head jewelry. Because natural gemstones are unique, each piece may vary slightly in color, pattern, size, and texture. These natural differences are not defects but part of the beauty and character of the stone.

Product images are provided for illustration. Colors may appear slightly different depending on your device or screen settings.

3. Pricing and Payment

All prices are displayed on the website and may change without notice. Prices may not include shipping costs, taxes, customs duties, or other charges unless clearly stated.

We accept the payment methods shown at checkout. Orders are processed only after payment has been successfully received.

4. Orders

After placing an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse an order due to incorrect pricing, product availability, payment issues, or suspected fraud.

If an order is canceled after payment, we will issue a refund using the original payment method.

5. Shipping and Delivery

We ship orders to the locations listed at checkout. Delivery times are estimates and may vary due to carriers, customs, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

International customers may be responsible for customs duties, import taxes, and other local charges.

6. Returns and Exchanges

Returns and exchanges are accepted only according to our Return Policy. Items must be returned within the stated period, unused, unworn, and in their original condition and packaging.

For hygiene and safety reasons, certain head jewelry or personalized items may not be eligible for return. Please review our Return Policy before placing an order.

7. Damaged or Incorrect Items

Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. We may request photographs or other information to review the issue and provide an appropriate solution.

8. Product Care

Customers are responsible for following the care instructions provided with their jewelry. Natural gemstones may be sensitive to chemicals, moisture, heat, impact, or prolonged exposure to sunlight.

We are not responsible for damage caused by improper use, storage, cleaning, or normal wear and tear.

9. Intellectual Property

All website content, including text, photographs, logos, designs, and graphics, belongs to us or our content providers and may not be copied, reproduced, or used without written permission.

10. Website Use / Privacy

You agree to use our website lawfully and not to interfere with its operation, attempt unauthorized access, or submit false or misleading information.

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.

Contact Us

If you have questions please contact us through the contact information provided on our website.